How to Order

How to Order from Stefan Grossman's Guitar Workshop

1. Use our secure shopping cart.
Applicable taxes and shipping charges will be added to your order at processing.

If you wish to inquire about an order,  call our office, or contact Stefan by email: stefan@gtrvideos.com.

2. Order by phone.
We accept phone orders between 9am and 5pm Eastern Time at (973) 729-5544.
Visa and MasterCard accepted.

3. Order by mail.
Print out the order form provided here,
You can mail the form to us at:

Stefan Grossman's Guitar Workshop
PO Box 802
Sparta, NJ 07871

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Fulfillment Policies

Refunds, returns and deliveries

• Refund policy
  If you are not satisfied with any of the products you receive you can contact us for a full refund.

• Delivery policy
  We make every attempt to process and ship all orders within 24-48 hours of their receipt.  We ship both domestically and internationally based on the current shipping rates and policies for each region and country we ship to. Shipping charges are clearly displayed prior to checkout based on the shipping address you provide.

• Return policy
  We guarantee our products, and if you are not satisfied, you can return the product to us for a replacement. You are responsible for all return shipping charges.  In the case of defective products we do not require that defective products be returned.

As always, we stand behind all the products we sell. If you are dissatisfied for any reason please let us know using the contact methods listed above, and we will make every effort to make it right, or issue a full refund. Than you again for you ongoing support!

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